Policies

PAYMENTS

SHIPPING

INTERNATIONAL SHIPPING:

We welcome International bidders. Please email us for a shipping quote. Unfortunately, we can not lie on customs forms. We market all of our customs forms as used or new items, valued at the amount that you paid for it (minus shipping). We cannot mark items as a “gift” and customs and duties will be charged according to the fees/terms of your country

Import duties, taxes and charges are not included in the items price of shipping charges. These charges are the buyer’s responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

Confirmed Addresses: We will only ship to PayPal confirmed addresses.

The seller is not responsible for loss, damage, customs, duties or the length of arrival time on all the international shipments.


RESALE RETURN POLICY

Important: All return items must be unused, unworn, unwashed. Items must be returned in their original packaging. THIS includes hangers, plastic bags, hang tags on garment, shoe boxes, and dust bags, were applicable. Returns that do not meet these requirements will be sent back to you and no credit will be issued.

STORE RETURN POLICY OF NEW AND REGULAR PRICED MERCHANDISE

Important: All return items must be unused, unworn, unwashed. Items must be returned in their original packaging. this includes hangers, plastic bags, hang tags on garment, shoe boxes, and dust bags, were applicable. Returns that do not meet these requirements will be sent back to you and no credit will be issued.

STORE RETURN POLICY OF SALE OR CLEARANCE MERCHANDISE

USER AGREEMENT

DEFINITIONS OF CONDITION:

New With Tag
A brand new, unused, and unworn item.

Pre-Owned
An item that has been used or worn previously. A Consignors item with store tags attached is also considered a pre-owned item but has not been worn. See the seller's listing for full details and description of any imperfections.

 


Thank you for visiting my auction. I’ve been in business since 1997 and will strive to provide exceptional customer service. Communication is key. Please e-mail My Secret Closet with any issues or questions prior to leaving feedback.
Customer satisfaction is very important to My Secret Closet. If you have any questions about an item or policy, My Secret Closet is happy to address any of your concerns prior to you placing your bid or purchasing the item(s). If you feel that
the transaction went well, My Secret Closet would appreciate positive feedback and My Secret Closet will do the same for you.

Sincerely,


Debbie Downs
Owner – My Secret Closet